Frequent asked questions Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)2020-07-15T15:18:59-06:00
Can I buy a gift subscription?2020-07-15T16:15:50-06:00

Of course, if you can send the subscription you want as a gift, at the time of purchase we will ask you for the address to which you want to send your gift.

Can I buy a subscription and have it delivered to someone else?2020-07-15T16:55:55-06:00

Of course, when you buy your subscription you indicate the address where we must make the delivery.

Can I buy a subscription with the amount of coffee I want?2020-07-15T16:55:30-06:00

You can choose the presentations currently available; Option 1: 2 12.5-ounce bags, Option 2: 20 12.5-ounce bags. If for any reason you need a subscription with a different number of bags, please let us know by email to that we will gladly do our best to meet your request.

Can I choose the coffee producer?2020-07-15T16:59:32-06:00

We choose the producers according to the availability of coffee from each one of them, this allows you to enrich your palate by trying the different varieties of Honduras.

Can I choose the date I want to receive my coffee?2020-07-15T16:55:50-06:00

Deliveries are scheduled to take place on the 10th of each month. This allows us to make sure that volumes are optimized to ensure the freshest product and a proper and balanced distribution of production costs.

Can you send my subscription outside of Honduras?2020-07-15T17:00:50-06:00

Currently we only deliver in Honduras.

How many cups of coffee can I get with one 12.5oz bag?2020-07-15T16:33:14-06:00

You can get up to 82 cups, of course this figure can vary according to your taste.

How many ounces/grams does one of your coffee bags contain?2020-07-15T16:50:57-06:00

Each bag contains 12.5 ounces/350 grams of freshly roasted coffee.

Is there a difference between “SUBSCRIBE” and “SEND GIFT”?2020-07-15T16:51:11-06:00

The difference is that the Billing Address will be different from the Shipping Address. At the time of purchase, after selecting the Billing Address, the option to send the subscription to a different address is shown, and the Shipping Address is entered below.

What is a “20 Bags Box” subscription?2020-07-15T16:17:29-06:00

Presentation designed to meet the monthly coffee needs of a large group of people, it can be a company or the union of several families, by choosing this option you save shipping costs. Contains 20 coffee bags of 12.5 ounces each, you can choose the combination of how many whole or ground bean bags you want.

What is a “Box 2 Bags subscription?2020-07-15T16:22:28-06:00

Presentation designed to meet the monthly coffee needs of a medium family, contains 2 coffee bags of 12.5 ounces each. You can choose the combination of bags you want: whole or ground.

What is the shipment cost?2020-07-15T16:51:27-06:00

Shipment cost varies according to the destination, the exact value is shown when choosing the destination. Shipments to San Pedro Sula are free of charge.

Where else can I buy your coffee?2020-07-15T16:51:39-06:00

The Coffee Box offers you an exclusive product that you can only purchase by subscription on this website.

Which cities do you deliver to?2020-07-15T17:01:06-06:00

We currently deliver to the following cities in Honduras: San Pedro Sula, Santa Bárbara, Tela, Puerto Cortés, Yoro, Tegucigalpa, La Ceiba, Comayagua, Siguatepeque, La Entrada Copán, Olanchito, Tocoa, Juticalpa, Choluteca, Danlí and Santa Rosa de Copán . The list appears at the time of purchase when entering the shipping address to facilitate your choice.

Which payment methods do you accept?2020-07-15T17:01:33-06:00

We accept all major credit cards – Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

Which subscription options you offer?2020-07-15T16:31:30-06:00

We have 2 Product presentations available for your subscription: “2 Bags Box” or “20 Bags Box”. You can make a one-time purchase or also order subscriptions with durations of three months, six months and one year, this will determine your Payment Frequency. The product will be sent to you once a month. At the end of the term of your subscription it will be automatically renewed ,, and it will come into effect when the corresponding payment is processed. You can always cancel the renewal of your subscription from the option: My Account from the Main Menu, 20 days before the end of your current subscription.

Will I always receive freshly roasted coffee?2020-07-15T16:55:21-06:00

The Coffee Box will always deliver freshly roasted coffee which is obtained directly from the producer to be roasted just in time to be delivered to your table.

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